Phone Rio Vista Inn & Suites - 611 Third Street, Santa Cruz, California 95060

Authentic Guest Reviews - Rio Vista Inn & Suites

The following guest reviews are submitted by guests after their stay at the Rio Vista Inn & Suites. These reviews are the opinions of the guest that reflect their experience at this property.
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Total Reviews Ratings
100%
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4 Reviews from our Guests
  • Guest Room 100%
  • Service 100%
  • Value 100%
  • Cleanliness 100%
  • Comfort 100%
  • Location 100%

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Derick Diaz
Derick Diaz
US US
"Great customer service for last minute cancellation"
Everyone

"Due to the wildfires in California, my wife and I decided it wasn't a good time to travel to the West Coast. Although we called to cancel on such short notice, the staff completely understood the situation and were able to cancel our reservation free of charge. They were very responsive and helped us through this difficult situation. Looking forward to visiting at a later time."

Anonymous
Anonymous
US US
"Going above and beyond"
Everyone

"We arrived a bit early room wasn’t ready however we were at least an hour before check-in and in the meantime Neil at the front desk offered to put rose petals on the bed because we are celebrating our three-year anniversary went and hand cut them from the garden. Staff was very friendly and knowledgeable for being such a small boutique hotel they still did breakfast and had a great patio to sit and overlook the river on we will stay again. Thanks again meal and all the gentleman at Rio Vista"

Anonymous
Anonymous
US US
"AMAZING EXPERIENCE AT RIO VISTA HOTEL!!!! "
Business Trips

"Beautifully restored Victorian mansion with modern amenities and uniquely beautiful rooms and suites. Service was top-notch and extremely amenable to our needs. Our queen seat even had a jetted hot tub not mentioned on the website! The bed was incredibly comfortable, bathroom clean, modern and luxurious, and staff friendly and available. Will definitely stay again!"

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